Wednesday, June 2, 2010

A better kind of letter

June 2, 2010

Cedar Brook Animal Hospital
223 Cedarbrook Rd.
Sicklerville, NJ 08081

To the very friendly staff:

I LOVE YOU GUYS! Please allow me to elaborate.

Last night, I brought my big fat cat in for an annual visit and shots – my dog has already been to see you but this was a first-time visit for Sangha, who doesn’t generally take kindly to strangers. I was kind of nervous about changing vets because I’ve always taken him to the office where I adopted him, even though they nickel-and-dimed me until my wallet screamed for mercy.

No fewer than five staff members at CBAH interacted with us and I waited almost no time at all to see the vet. Everyone was super friendly and genuinely interested in my odder-than-odd feline. When his records were faxed over from the other vet’s office, both the tech and the vet reviewed them carefully with me. Once I mentioned that Sangha was allergic to allergy shots, the doctor made (and quadruple-highlighted) a note on the top of his chart so that he’s never accidentally given that medication. Even the vet he had been seeing for over four years forgot about his allergy every year, remembering only when I pointed out to her that I couldn’t afford another kitty-E.R. visit in the middle of the night.

Additionally, you’ve saved me big-time money – not only did you point out that since he’s an indoor cat, he only really needs to get shots every three years, but your office visit was really reasonably priced. Sangha’s previous vet had me buying him special food (from her, of course), special oil for his coat, flea/tick medicine (even though he has never willingly been outside), etc. Since I’m such a sucker for that cat, I fell for it hook, line, and sinker.

Sangha’s life wasn’t easy before he adopted me – he was thrown out of a moving car because his “owner” no longer wanted him and when I got him, he was skinny and a little whiny. Of course his life since then has been spent in the lap of luxury, where he can be lazy and have intelligent conversations with someone who has learned feline lingo. He’s not so much whiny now as he is content to head-butt his family members when he wants attention, smack his dog in the face to remind her who’s boss, and talk about food.

Needless to say, we’ll be back for our annual visits. Thank you again!

Sincerely,
Tara Ronda

PS: Sorry about the shedding – he’s a hairy beast. Perhaps you can use it to create a little office cat that greets the patients or something J

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